SERVICE ADVISOR

Burmarrad Group is seeking a motivated and detail-oriented Service Advisor to join our team.

Key Responsibilities:

• Acting as a first point of contact for clients who enter the service reception;
• Guiding clients through the repair process, advising them, and explaining our processes and/or services;
• Checking the inspection of vehicles upon arrival and before delivery, and updating the company system accordingly;
• Consulting with workshop managers about necessary repairs and vehicle statuses;
• Ensuring that vehicles will be ready for customers on time;
• Calling clients to collect vehicles upon completion of service/repairs carried out;
• Keeping records of the work that has been carried out and updating the system accordingly.

Requirements:

• Previous experience in customer service, preferably in an automotive dealership or related industry;
• Strong communication and interpersonal skills;
• Ability to multitask and prioritize tasks effectively;
• Proficiency in computer programs such as Microsoft Office and dealership management software;
• Valid driver’s license and clean driving record.

Click here for more open positions. At Burmarrad Group, we know your success is our success. Training will be provided for you to have the best chance of success in the above-mentioned role. If you are motivated and dependable with a proven track record of success, then we can put your career on the map.

RMF is part of Burmarrad Group and they are here to help call on 2124 2222 or click here to get your membership.