Burmarrad Group is looking for a Rental Sales Agent at the Enterprise Rent-A-Car airport branch.
Operated by Burmarrad Group in Malta, Enterprise Rent-A-Car has a world-class portfolio of brands, Alamo, Enterprise, and National Rent-A-Car, operating a global network that covers 100 countries, over 100,000 dedicated team members, and over 2 million vehicles taking customers wherever they need to go globally.
Our common mission is:
- To be the best transportation service provider in the world.
- To exceed our customers’ expectations for service, quality, and value.
- To provide our employees with a great place to work.
- To serve our communities as committed corporate citizens.
Key Tasks and Responsibilities
- Ensure the optimal rental experience by maximizing sales and service opportunities for every customer
- Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs
- Provide excellent customer service in all customer contact situations
- Meet all sales and service standards
- Respond to any customer complaints
- Complete administrative tasks including daily lists to assist the branch
- Communicate via telephone and email in a friendly and helpful manner
- Assist branch with returning and turnaround of vehicles as needed
- Ask about customer experience with Enterprise; record feedback to improve the future rental experience.
- Check incoming vehicles and direct customers to their cars for completion of the rental
- Perform other job duties as assigned to meet the business needs.
What we are looking for
- Effective verbal and written communication skills
- Professional, engaging personality, outstanding customer service skills
- Experience in a sales-related role
- Basic computer skills (Windows, Microsoft Office, Outlook)
- Flexibility to work different shifts
- Fluent in English. Any other language is considered an asset
- A valid “B” category driver’s license
Click here for more open positions. At Burmarrad Group, we know your success is our success. Training will be provided for you to have the best chance of success in the above-mentioned role. If you are motivated and dependable with a proven track record of success, then we can put your career on the map.
Burmarrad Group’s ethos is to treat it’s employees like one big family, work ethically, and focus on meeting and exceeding the expectations of our customers.
Remember, Burmarrad Group is your trusted partner for all things automotive.
www.rmfmalta.com