VEHICLE RENTAL / SERVICE AGENT

Burmarrad Group is an action-packed, high-energy workplace where things move forward every day. We are now seeking a passionate, energetic and motivated person, like you, to join our growing team. We will help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering environment.

Job Description

Are you a talented and motivated, customer-centric individual searching for an exciting new challenge or fresh opportunity? If you thrive in a customer service environment, then we want to hear from you!

What are the day-to-day responsibilities as vehicle rental/service agent?

• Greet Customers as they walk into the premises
• Answer customer inquiries about what vehicles are available for rental and communicate quotes
• Explain the terms of the rental agreements and our services
• Verify a customer’s driving license and other documentation
• Fill in the paperwork with the customers accurately
• Process payments diligently
• Show customers to their vehicles and point out any bumps, scratches or special features
• Check the mileage and inspect the vehicle for damage when a customer returns the vehicles
• Calls clients to collect vehicles upon completion of service/repairs carried out
• Consult with workshop managers about necessary repairs and vehicle statuses, and ensures that vehicles will be ready for customer on time
• Respond to customer complaints
• Handle administrative requests and appointments
• Keeps records of the work that has been carried out and updates the system accordingly

What we’re looking for:

• Effective verbal communication skills
• Basic computer skills (typing, data entry, Excel)
• Professional, engaging personality
• Flexibility to work different shifts
• Fluent in both Maltese & English
• A valid driver’s license is required

At Burmarrad Group, we know your success is our success. In your first few weeks, we will provide you with the necessary training to reach your full potential. Additionally, as you move forward in your career, we will provide a number of educational opportunities to develop your skills and prepare you for advancement. If you are motivated and dependable with a proven track record of success in a customer care environment, then we can put your career on the map.

Only shortlisted applicants will be contacted.